Bliss Tubs Limited Lifetime Warranty

Bliss Tubs Warranty Questions


Choose Bliss Tubs – Choose Peace of Mind

Happy Loving Senior Couple with Bliss Tubs walk-in bathtubWhen you purchase your new walk-in bathtub from Bliss Tubs, you can expect quality and dependability. Buying a walk-in bath can involve a significant financial commitment. To protect your investment, Bliss Tubs is pleased to provide a limited lifetime warranty on all of our walk-in tub models. So, go ahead — sit back and enjoy your Bliss Tubs walk-in bathtub for years to come. We’ve got you covered, for life.

Limited Lifetime Warranty Description

Conditions of Warranty apply for as long as
• the original end-user purchaser owns the product.
• the tub has remained in the original home.
• the tub has been used only for personal household use.

Lifetime Warranty
Parts warranted to be free from defects in workmanship and material under normal use and conditions for the lifetime of the end-user purchaser:
• Fiberglass bathtub shell.
• Stainless steel frame.
• Door mechanism.
• Door handle.
• Faucets.
• Vinyl door seal.

10-Year Warranty
Gelcoat tub finish is warranted to be free from defects in workmanship and material under normal use and conditions for 10 years. The warranty does not apply under the following circumstances:
• Unreported damage caused by shipping.
• Installation damage.
• Negligence.
• Improper maintenance.
• Excessive wear.
• Sun fading.
• Scouring due to cleaning.
• Excessive weight load on the shell.

2-Year Warranty
The following supporting equipment is covered under a 2-year warranty:
• Motors.
• Electronic controls.
• Tubing.
• Plastic fittings.
• Drain and overflow.
• All plated finishes.

Pump and faucet seals:
These are warranted to be free from defects in material and workmanship at the time of delivery to the original end-user purchaser.

If tubs are installed for commercial or institutional purposes, the Lifetime, 10-year, and 2-year warranties above will be reduced to 10 years, 5 years, and 1 year, respectively.

The following is not covered under the warranty:
• Water damage to structures or property for any reason.
• For the loss of the system.
• Inconvenience due to loss.
• Damage to real or personal property or consequential damage.
• Incidental expenses.
• Material charges.
• Shipping charges in connection with removal or replacement of the purchased part or any parts of the system.
• Alteration or modification of bathtub.
• Chemical corrosion.
• Improper maintenance.
• Installation, including plumbing and electrical connections, and improper installation. The licensed contractor that performed the installation is legally mandated to provide a limited warranty for the installation.

Our warranty may not be extended or modified by agents or representatives.

This warranty shall not apply to any failure resulting from improper installation, negligence, abuse, misuse, misapplication, alteration or modification, or improper maintenance.

Customer Service Representatives are Standing By 

Happy young male customer support executive working in office.We stand behind our product, but we understand that problems might occur on occasion. Please don’t hesitate to contact us at (800) 398-9639 if you experience any of the covered issues mentioned under this warranty. We have knowledgeable and friendly staff standing by to work with you and make the application of the warranty process as easy as possible so that you can continue to enjoy your walk-in tub for years to come!